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About Our Heating & Cooling Company

About Our Owners

Josh and Hillary Meacham have been married for 12 years and have lived in Northeast Georgia for 15 years. We have two children, Linley Reese who is our little spunky and full of life princess, and Mclaire Elise who is our miracle baby girl whom we thank God for every single day. In our time off, we are very involved in our local church and community. We enjoy spending quality time with our family and friends and are enjoying this journey of building a booming customer service business that specializes in heating and air conditioning. Josh has been in the heating and air conditioning industry for over 13 years and he takes great pride in putting his customers and their family first and serving them at the highest level possible. We guarantee a WOW experience that you won’t forget. Come meet our team!

Providing WOW Service at the Highest Level in Northeast Georgia

At Service First Pros, our brand promise is “we do more.” As a service first heating and AC company in Northeast Georgia, we will provide a WOW service that shows we do more. That is why our technicians provide 24-hour service and guarantee heating and cooling repairs and maintenance within 48 hours. We even provide portable heating and cooling units for our customers waiting for a system replacement.

To schedule your service, or to learn more about how we can help you, call us at (770) 741-1370.

We Guarantee Your Satisfaction

Our company offers a 1 year no breakdown guarantee, and 10 Years Parts & Labor when you purchase Asure Warranty. Our technicians are NCI certified, NATE certified, ACCA certified, and go to yearly training to keep up to speed on industry changes. All employees are Google verified, background checked, and mom approved.

Our technicians go through yearly training and are certified in the following:

  • Certified combustion analyst
  • Certified home performance analyst
  • Certified air balancing and airflow analyst
  • Manual J and Manual D Certified

Our Core Values

Honor God in All Things

Acknowledge him in all thy ways

Safety First For Our Family & Yours

Think twice, act once.

Delivering WOW Service

Exceeding every customer’s expectations

Demonstrate Highest Level of Integrity

Doing the right thing even when no one is watching

Great Place To Work

All for one and one for all


Our Core Purpose

To help all people live in greater safety and comfort.

Brand Promise

We do more!

We look forward to building a lasting relationship – one that says “Our Pros Put You First” – with you and your family!

Home / About Our Heating & Cooling Company

We Understand Home Repairs are Stressful.

That’s why we are here to help!

Call us now for:

  • Free Estimates
  • Answers to Questions
  • Repairs Done Right
  • 24/7 Emergency Services

Why Choose Us?

WOW Service Guarantee
Around-the-Clock Heating & AC Services
Yearly Trained & Certified Service Experts

Don't take our word for it

4.9 Stars | 600+ Google reviews

AC went out on a Saturday night around 7pm. My wife and kids were burning up. I called and they came out immediately. Top notch do not go with anyone else. I will always recommend them to my friends and family. if you want the best AC Heating and Air company around Atlanta give them a call

Sterling H.

These guys are fantastic!!!! They came out and helped me when I was in a tight bind on one of the hottest days of the year and my a/c backed up and I had water all over my floor – Paul came out and was so kind and patient with me as he explained to me what was going on and even went the extra mile to help make sure my units were working properly before he left. These guys aren’t just your typical a/c repair company that repair something and leave and then come back later only to charge more, they are proactive and genuine.

Amanda K.

Service First lives up to their name. Everything about this company has to do with creating happy customers. Their customer service is friendly, helpful, and solution oriented. Their technicians are professional, clean, knowledgeable, and communicate in a way that helped me understand what was going on. And their prices are fair for the quality of work they do. I recommend Service First for anyone who wants high quality, guaranteed work at a fair price.

Douglas L.

Outstanding customer service and Veteran appreciation!! Ken and Phillip exceeded my expectations on customer service, professionalism, punctuality and overall maintenance experience. From the beginning, Ken was sensitive to my concerns and was willing to work with me to make me feel completely comfortable with scheduling Phillip to come out to my home. No pressure felt at all. The communication between the company, Phillip and me was exceptional.

Jessica V.

Ken and Paul went out of their way to come out and get my a.c. going quickly for my terminally ill son. Paul was courteous and well mannered such a nice young man. They both went above and beyond to help my little boy be comfortable again. I would recommend this company to all I know and will be using them again when I need anything else for my unit. Thank you again Service First Pros.

Faith S.

Just bought a home and not even 2 weeks in my a/c unit for upstairs stopped cooling. Paul was awesome he came I checked it out told me how much and fixed it in no time! Very professional and polite. I ❤️ This company. They even call me after the fact to see how things are operating.

Tshai K.

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